Friday, November 28, 2008

Lessons from Work Resignations: Seeing Beyond The Change that Endings Bring and Taking that Leap of Faith to Begin Again

I've resigned twice in my life. The first resignation was to pursue higher learning in business school. In that resignation, there was a party to send me and a couple of people off where I got an award for innovation and leadership. I was unsure about my next move. I was scared about the next step. I didn't have any amunition with me to ensure that I will succeed. My life moved on 2 months after and before I knew it I was sitting in a caseroom filled with 73 people from different nationalities battling over airtime to discuss opinions about a 15 pager Harvard Business Case.

I was clueless. I was lost. I felt like a little girl in a room full of grown-ups. What was I doing here, I asked? A few months passed and I realized that I wasn't the only one asking that question. Two years down the line I passed my thesis. My grades weren't impressive. I was only proud of a couple of subjects that were leaning towards self-mastery, art, creativity, entrepreneurship. All the rest were average. Two weeks before graduation, our class president asked if I can deliver the graduation response speech in behalf of our batch. She said I was the best orator in class. It didn't sink in that my oratory skills were worth a place on stage for graduation. I thought those were just given to students who were graduating at the top of the list. The spot was given to me for some reason and so I delivered my first graduation speech in all my academic life. What I didn't get in honor medals or dean's list awards, I miraculously made up for in that 5 minutes of airtime graduating from one of the Philippines' toughest business schools in 2005.

I didn't know what I was going to next. So I ended up volunteering for church as a fulltime youth minister. The experiences were so overwhelming and I needed time to figure my life out again. Coming out of a business boot camp armed me with a sharp mind and a pretty tough interior. It also gave me a humbled spirit. Working for a church organization seemed easy enough. It should be. After all, I was working with a bunch of kids. What can be so complicated with that? But I was mistaken when I realized that I was dealing with unique individualities and vulnerable hearts that called for much nurturing than I was capable of giving. I was spent. Dried up. And in parallel, started off to pursue the first stage of my career as a change catalyst.

They say, people who institute change are those who are able to withstand the toughest change themselves. I've read about people like these. I've read about their lives and I've seen some of them in person. I've always marveled at their tough inner core. Oftentimes shrinking shyly back because I have nothing to show since I considered myself quite weak.

And I am. Two years stay in the company I got into after my volunteer stint exhausted all creativity out of me. Transitioning from entrepreneurial environment to professional without any back-up, no clear structure, no grounded support from the instigator of change whatever I learned in business school that will help me survive went down the drain. Soon I stopped reading business books or leadership journals and went for The Daily Word, Devotionals and Podcasts. I realized that I am battling with the toughest mindset to break in all change initiatives because that mindset belongs to the one who wants the change himself. I went horizontal and reached out to my peers. I went vertical to reach up to management. I barely made a dent.

I'm not sure if I still made a dent. I have stacks of studies and reports and files saved in my hard drive as a result of the churning of brainpower to satisfy all expectations I could ever anticipate. But that's all they are now. Files.

Today is my last day of work and my arms were full this morning because I carried some gifts I bought for a few co-workers who I have grown attached to during my 2.5 year journey. You'd expect someone who has been hired to change the make-up of a 1.2B company to have more than two arm-full of packages. But no. I can only list with my two hands those I can say I really made a difference with. And half of them were not even from any department that I directly worked with. Half of them were the receptionist, the company driver, the company guard, the company janitor and janitress.

But I was cheerful today because I enjoyed painting my gift wrappers and writing handwritten thank you notes to those I wanted to wish all the best to.

I handed them with a "Para sa inyo po." (This is for you) and a warm smile. I know they didn't expect anything from me. And I also didn't expect anything from them. But the response was overwhelming.

Two of them cried after they read my note. And one of them said they were intending to buy a bag (my gift was a knapsack). There was really nothing to my note, I thought. It was a simple:

Napagaan niyo ang mga araw ko dito sa opisina. Salamat sa pag-tulong niyo sa kin sa mga maliit na bagay: pagbukas ng pinto, pagbati sa umaga, pagtimpla ng kape. (You made my life easier here in the office. Thank you for helping me in small things: opening the door, greeting me in the morning, making me coffee).

I didn't realize how much those words meant to them till I saw how it moved them. I didn't realize how much I was grateful really until I saw their tears. I thought I was just being gracious and cordial like people who resign from offices do. But there was something more.

I realized that no matter how small a contribution or how low your position, there will always be a moment meaningful enough to be remembered. Meaningful enough to be held. Meaningful enough to fuel a heart changed forever.

I am much more certain about where I am going this time around. I am much more certain about what I can do and who I want to be. But it's funny because it wasn't some great big career breakthrough or most expected promotion that brought about this epiphany. No awards were given this time to send me off. In fact, if I paid close detail to what the facts say of this experience it only spells one thing: I failed.

I look out of my office window from my little office corner for the last time. The skies are cloudy but the sun is bright. The skyline has patches of gray and orange. Breathing in, I sense something else.

The facts may describe one thing. But faith determines something else. Interspersed with reality and possibility is that very small window of breathing hope. That small window kept me above water. Kept me believing despite circumstances that because I am a child of the heavens, the hands that made a miracle out of me will not stop till the masterpiece is unveiled. Against all odds, against all scars...I am Redeemed. And there's no greater victory I can ever experience in my life than that.

4 comments:

jang said...

Wow. This is an amazing post.

I wouldn't call it failure, K. I would call it a lesson on humility... sometimes we find ourselves in places, where we are not meant to stay. Sometimes it takes a lot of courage and humility to walk away from something you've put much of yourself into. I know how that feels. But we take what we can from those places (and people), and from what I can see, you certainly have... the smiles, the kind, cheerful words, the friendly faces, hope... We leave the unpleasant things behind and remember them only to remind ourselves of the lessons they teach.

You've probably come across a popular forward: a professor asks only one question in his exam... the name of the person who cleans the classroom or something like that.

From what I can see, you've totally aced it.

roselle said...

and i wish you luck as you continue your journey in life... :) and as what i've been saying ill miss you ate kath... but ill see you. not as often. but yah! see you around... :) enjoy your break! :D

katherina said...

Thanks Marie. You are right. Writing this was cathartic and I felt a certain peace come over me as I keyed in the last period. :)

katherina said...

Thanks Roselle. And I will say it again, discovering what a kindred spirit you are has been the highlight of my last few weeks in Makati. Hehe. :) Keep in touch.